Schedule 2 — Web Design

In plain English

Every project starts with a proposal that says what we'll build, what it costs and when you'll get it. This schedule covers the rest of a web design project. You pay a deposit to start and the rest at agreed milestones. Anything outside the proposal is quoted before we do it. Once you've paid in full, the finished design and site are yours, although we keep the reusable tools and code we bring to every project. We'll fix bugs for free for 30 days after launch. Everything else, such as payment, liability and data protection, is in the Master Services Agreement.

This summary is provided for convenience only. The full terms below take precedence in all cases.

1. About This Schedule

1.1 This Schedule forms part of the Master Services Agreement between you and Geeky Code Ltd, and applies to website design and development work. Words defined in the General Terms have the same meaning here.

1.2 The Proposal – Each project is described in a written proposal or statement of work (the "Proposal"), which is the Order for that project. We will not start work until you have accepted the Proposal in writing.

1.3 Hosting the website once it is built is covered by the Website Hosting Schedule, and its domain name by the Domain Names Schedule.

2. Scope of Work

2.1 Deliverables – We will provide the work described in the Proposal (the "Deliverables"), such as the number of page designs, templates and features.

2.2 Revisions – Each design stage includes the number of revision rounds stated in the Proposal. If the Proposal does not say, it includes two rounds. A revision round is one consolidated set of feedback from you, which we then make.

2.3 Not included – Unless the Proposal says otherwise, the following are not included: copywriting, photography, logo or brand design, search engine optimisation, content migration, hosting, domain registration, email setup, and ongoing maintenance or support after the warranty period in section 8.

2.4 Browsers and devices – The site will work on the current and previous major versions of Chrome, Edge, Firefox and Safari, on desktop and mobile, at the time of launch.

3. Changes

3.1 Any work outside the Proposal, including extra revision rounds, is a change. We will give you a written quote, and timeline impact, for each change before we start it.

3.2 We will only carry out a change once you have approved the quote in writing. Approved changes are added to the Proposal.

4. Your Responsibilities

4.1 You will provide the content, feedback, approvals, logins and access we reasonably need, by the dates in the Proposal or within 5 working days of our request.

4.2 You will choose one person to give feedback and approvals on your behalf.

4.3 Delays – If you are late in providing anything we need, the project timeline moves back by at least the length of the delay, and we may need to reschedule it around other work. If the project is on hold for more than 30 days because we are waiting for you, we may invoice for all work completed so far.

4.4 Your content – Text, images, logos, trade marks and other material you give us for the project are part of Your Data, so section 6.3 of the General Terms applies to them.

5. Fees and Payment

5.1 Deposit – Unless the Proposal says otherwise, we invoice 50% of the fees when you accept the Proposal and the remaining 50% on launch or on acceptance of the Deliverables, whichever is earlier. Work starts once the deposit has been paid.

5.2 Late payment – In addition to section 4.3 of the General Terms, if an invoice is not paid on time we may pause work until it is paid, with the timeline moving back accordingly, and withhold launch or delivery of files until all invoices due have been paid.

5.3 Expenses – Third-party costs, such as fonts, stock images, plugins or hosting, are only incurred with your approval, and are charged to you at cost.

5.4 Deposits – The deposit covers work scheduled and started, and is non-refundable except as set out in section 10.

6. Delivery and Acceptance

6.1 When a Deliverable is ready, we will tell you and give you access to review it.

6.2 You have 10 working days to review it and tell us in writing about any ways in which it does not meet the Proposal. We will fix those issues and give you the Deliverable to review again.

6.3 A Deliverable is accepted when the first of the following happens:

• you tell us in writing that you accept it;
• 10 working days pass without you telling us about any issues; or
• you put it into live use.

6.4 New requests that are not about meeting the Proposal are changes under section 3, not issues under section 6.2.

7. Intellectual Property

7.1 What becomes yours – Once you have paid all fees due for the project, the copyright and other intellectual property rights in the designs and code we create specifically for your project (the "Bespoke Work") transfer to you. Until then, we grant you a licence to use the Bespoke Work for the purposes of the project.

7.2 What stays ours – Where Company Materials form part of the Deliverables, we grant you a non-exclusive, perpetual, royalty-free licence to use, modify and host them as part of your website. You may not resell or distribute them separately.

7.3 Third-party materials – Fonts, stock images, plugins, frameworks and open-source software used in the Deliverables remain under their own licences, which we will tell you about. You are responsible for complying with those licences, and for renewing any paid licence that we buy on your behalf.

7.4 Portfolio – We may show the finished website, and a short description of our work on it, in our portfolio and marketing, unless you ask us not to in writing. We will never publish confidential information.

8. Warranty and Support

8.1 Warranty – For 30 days after launch, we will fix, free of charge, any defect that means the Deliverables do not work as set out in the Proposal.

8.2 The warranty does not cover problems caused by changes made by you or anyone other than us, by your hosting provider, by third-party services, or by browser or platform updates released after launch.

8.3 After the warranty – Further changes, fixes and support are charged at our standard rates, or can be covered by the Managed plan under the Website Hosting Schedule.

8.4 No guarantee of results – We do not guarantee any particular search engine ranking, amount of traffic, number of enquiries or level of sales.

9. Data Protection

9.1 Processing – Our Data Processing Agreement applies to personal data we process on your behalf in carrying out the project. The processing involved is:

• Subject matter and purpose: designing, building, testing and launching your website.
• Duration: the length of the project and the warranty period, plus any time needed to return or delete the data.
• Types of personal data: names, job titles, photographs, contact details, testimonials, and any other personal data included in Your Data or in data you ask us to work with.
• Data subjects: your staff, customers, website users and any other people whose data you give us.

9.2 Keeping personal data to a minimum – Wherever possible, we design and build using placeholder content, and you add real personal data, such as staff profiles and testimonials, through your website's content management system or at launch.

9.3 After launch – Once the website is launched, you are responsible for keeping your own backups of it, unless we host it under the Website Hosting Schedule.

10. Ending a Project

10.1 By either of us – Either of us may end a project by giving the other 14 days' notice in writing.

10.2 What happens when a project ends – If a project ends for any reason:

• you will pay for all work carried out up to the date it ends, at the rates in the Proposal, together with any expenses already incurred, less any amounts already paid;
• if you end it under section 10.1, the deposit is not refundable;
• if we end it under section 10.1, we will refund any part of the deposit that exceeds the value of work carried out; and
• once all amounts due have been paid, section 7.1 applies to the Bespoke Work completed up to that date, and we will hand it over to you.